IT Job Vacancies

SCIS UK Ltd are a well-established IT maintenance and installation company and we are seeking a talented and motivated individual to join our team offering on-site and remote assistance to our valued customers to meet increasing demand for our service.

We are one of the leading IT support companies in Lincoln and we specialise in providing tailored communication and information technology solutions to help our customers achieve their business objectives. Our dedication to customers and commitment to on-going technical training enables us to provide an unrivalled, personal level of service.

A vacancy has arisen within our organisation for an IT Support Technician, working 9am-5pm Monday-Friday. A company vehicle is available for use within work hours. Salary is negotiable and dependent on experience.

Responsibilities

  • Answering telephone support calls.
  • Accurately record, update and document requests using our internal helpdesk system.
  • Install and configure new IT equipment both within our workshop and at customer’s premises.
  • Provide technical assistance with our hosted telephony and traditional PBX telephone systems.
  • Provide support and assistance to clients on our web hosting platform, to also include domain names and SSL certificates.
  • Resolve support incidents and upgrade different types of software and hardware.
  • Resolve incidents with workgroup printers, copiers and scanners.
  • Maintain a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner.
  • Maintain excellent verbal communication skills with the ability to communicate effectively with technical and non-technical personnel.
  • To be a highly motivated team player with the skills and ability to manage changing priorities.
  • Be willing to attend internal and external training as necessary to keep up to date with the latest technology and internal system processes.

Personal Qualities

  • Be able to work using own initiative as well as a team.
  • Ability to manage multiple tasks.
  • Ability to maintain a high level of discretion.
  • Demonstrate practical knowledge and problem-solving strategies.
  • Have high quality inter-personal skills.
  • Keep abreast of new developments within the industry.

Requirements 

  • A full, clean driving licence.
  • Good knowledge of all Microsoft Windows desktop and server operating systems.
  • Good knowledge of networking technologies including routing, firewalls and wireless appliances.
  • An understanding and knowledge of domain names and Linux/Windows based website hosting server’s.
  • An understanding and knowledge of telephone systems and structured cabling installation desirable.
  • At least 2 years’ experience working within a similar role.

For more information or to apply, please send your current CV and covering letter to simon.carter [ at ] scisuk.com.

Closing date for applications: Friday 30th June 2017

We have entrusted all our  business IT requirements to SCIS since 2005. We wanted support from a company that had the knowledge but could communicate that knowledge in a way we could understand. SCIS continue to provide exceptional day-to-

SCIS are very knowledgeable on all aspects of hardware, software and website design. Their expertise has been invaluable to my business over the last 5 years and I would recommend them to any business that is looking for a down to earth, ye

Dennis Horton & Son Ltd is very happy with the excellent service received from Simon Carter and the team at SCIS UK at both of our sites Skoda and SEAT. Everyone is always very helpful and the level of there knowledge base is also excel

SCIS acts as our ‘in-house’ IT function, and the support we’ve had over the last two years has been excellent. The team go out of their way to be helpful, polite and reactive to our IT problems, and they talk to us in a language we un

We’ve worked closely with SCIS for several years and we’ll continue to do so in to the future. As our business has grown, Simon and his colleagues have always been there to assist, from installing the computer and telephone systems in o

We have worked with SCIS UK Ltd since 2007. We’ve got to know the company and the staff over the years and they have been a real pleasure to deal with professionally and socially. We have watched them grow and grow throughout the years,

We have been working with SCIS UK for some years now and have always found the service we received first class, prompt and the staff always polite, knowledgeable and helpful. As a charity we do have to watch every penny we spend, but SCIS U

SCIS UK Ltd has been our IT contractor for over 6 years now and have provided a reliable cost effective service we have never had to challenge yet! The staff are all helpful and always fully equipped to do the job at hand! While the high

As a small recruitment company, our IT systems are absolutely vital. As with a lot of businesses, they are our lifeline. From general day to day networking, internet/emails to maintenance and advice of our bespoke software, we had struggled

We have been using SCIS UK Limited for over 6 years now, and would not hesitate to recommend them for any businesses ICT needs. We have always found them very professional and most importantly provide quick solutions that enables our busin

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