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What to do if you have IT problems?


Make a note of the problem you are having and if intermittent - any patterns or triggers which cause the issue to re-occur.


Contact us on 01522 525229, using our contact page or support desk portal.


We will fix your issue, either remotely or on site following the dispatch of an engineer and within your SLA (if applicable).


You will be backup and running, enable to get on with your work.


Google Reviews

SCIS UK Limited
Based on 82 reviews
powered by Google
Katrina Evans
Katrina Evans
09:58 14 Oct 22
LALC have had an SLA with SCIS for a number of years now. We receive excellent service from them and they also keep us... abreast of best value IT and telecommunications software which allows us to offer the best service we can to our member more
Dave Pierce
Dave Pierce
22:29 23 Aug 22
Fast efficient service.Loved the customer service SCIS couldn't do enough for me l.Excellent
dean eaton
dean eaton
10:45 08 Jul 22
Great company, Fast, friendly & reliable. - The team advised about options and specs. - Will be using them again in the... near more
Peter Wright
Peter Wright
11:45 13 May 22
We've used SCIS UK for several years now and the service they give is just excellent. We use them as our outsourced IT... Help as and when we've got issues or need things doing. They've completed a wide range of tasks for our business from providing equipment, sorting out office 365 subscriptions, archiving emails to create space and there's never been a scenario where they can't fix or can't sort out quickly whatever the issue is. A good local company that care about your needs and reasonably priced. Thank youread more
Tom Beattie
Tom Beattie
10:20 25 Mar 22
Faultless service from Simon @ SCIS. A great deal on a new laptop along with saving the day for WiFi access following a... recent move. Would highly recommend to more
steve gibson
steve gibson
06:57 02 Aug 21
Great professional service, efficient in sourcing and delivering the right computer and offering computer support... service at a competitive price. V. supportive in both setting up and ongoing support. Great local company, would more
Hayley Grundy
Hayley Grundy
07:57 09 Jul 21
Really fast to respond to all enquiries. Work is carried out to an exceptionally high standard. Very happy with the... service and would recommend to more
james parczuk
james parczuk
07:28 01 Jul 21
I’ve used Simon and his team for all of my business and domestic IT needs for 14+ years. They’re reliable, responsive,... fairly priced and make things easy to understand. I wouldn’t consider using another service provided!read more
Andy Scoffings
Andy Scoffings
10:54 09 Jun 21
I moved one of our company websites to SCIS a couple of years ago and have only needed to contact support a handful of... times. Whenever I HAVE had cause to contact them, I have always received excellent service and they have always been prompt to respond to queries and make any changes I have asked them to.More than happy with my decision to move to them and I can wholeheartedly recommend them as a service more
Rachel Cook
Rachel Cook
17:17 25 Apr 21
On behalf of Shine Lincolnshire, I can highly recommend SCIS UK Ltd, the service we have received has been... exceptional. Simon and the team are always happy to help with any queries, nothing is too much trouble. Professional and knowledgeable customer service with excellent value for more
Maria Atkinson
Maria Atkinson
17:05 22 Mar 21
I could not recommend this company enough. They give great advice, superb customer service and are very efficient in... sourcing and delivering the right equipment. Simon and the team are very friendly, trustworthy and have gone the extra mile to help with any queries that I've had. They are incredibly knowledgeable and professional, and I would highly recommend them!read more
Oliver Drake
Oliver Drake
10:41 17 Feb 21
I work for Stem Architects in Lincoln and Simon from SCIS has provided fantastic, responsive service and supported us... throughout moving to a new office with setup and ongoing issues. More recently solving technical issues that were rectified quickly and efficiently. I would thoroughly recommend using SCIS and thank them for their great customer service and more
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Latest News


About Us

We started out in business in 1999 when SCIS, as we were first known, provided website design and online services to customers all around the United Kingdom.

Established by managing director – Simon Carter – the business was initially wholly based around internet services and inspired our trading name –  'Simon Carter Internet Services'. When we began working with a client in America in 2000, we reviewed our name once more – SCIS became SCIS UK – the purpose being to reflect our UK origin whilst working with International customers. SCIS UK became a Limited Company on 1st February 2002.

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Frequently Asked Questions

We are based on the outskirts of Lincoln. Lincoln is a cathedral city and the county town of Lincolnshire in the East Midlands of England.
We have been trading since 1999 and a Limited Company since 2002.
We support single users through to businesses with several hundred employees.
We offer a high level of service at realistic, maintainable prices, backed with friendly support.
We prefer to structure our agreements so that our interests are aligned: you do not pay a penny more if we have to dedicate large amounts of time during downtime. Our motivation and yours is to keep your systems in good working order and prevent outages from occurring in the first place.
We do, please feel free to take a look at our connectivity section for more information.
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