We understand the need for immediate support but also know that the expense of full time IT staff is cost prohibitive. That’s why we offer IT Maintenance Agreement contracts (packages). A Maintenance Agreement guarantees you support when you need it, giving you the benefits of full-time IT cover at a part-time cost. This service is more effective and structured than IT support on an ad-hoc basis as with a maintenance contract, we will perform an on-site audit and keep all details relevant to your site on file. You will also be provided with a copy of our audit.
Benefits of efficiently maintained IT systems are:
- Increased uptime, resulting in greater productivity.
- Reduced risk of data loss.
- Advice on current and new technology costs, its benefits and pitfalls.
- Peace of mind from knowing that your computer/network system(s) are well maintained.
- Increased security from viruses, hackers, and unauthorised use.
- The convenience of an IT advisor without having to pay employee benefits.
- Better service value as a result of having an ongoing long-term relationship.
- Where possible, provision of interim loan equipment in the event of system failure.
Please do not hesitate to contact us for a no-obligation site survey and discussion.